At Bowes Park Flowers, we pride ourselves on delivering beautiful, fresh arrangements to every customer. Our status as a trusted local florist means we go the extra mile to uphold a Fresh Flowers Guarantee to every household and business in Bowes Park. When you order with us, you can rely on high-quality blooms and timely delivery.
Your satisfaction is our priority. In the unlikely event that your flowers arrive damaged, please report the issue within 24 hours of delivery. We kindly ask that you keep the flowers and any packaging as received, and provide a clear photograph to help us assess and resolve the matter promptly. This allows us to uphold our high standards as a Bowes Park florist and ensures a smooth resolution for you.
We understand that fresh flowers are meant to brighten your home or workplace for as long as possible. That’s why every bouquet we send comes with a freshness window of at least 5 days from delivery, provided that care instructions are followed correctly. Should you find that your flowers wilt or deteriorate within this period, please get in touch with us so we can review your concern and provide a suitable resolution.
In line with our Fresh Flowers Guarantee, if your flowers are not delivered in optimal condition or do not meet our freshness standards, we will offer you the option of either a replacement bouquet or a full refund. Our team will discuss the available remedies with you depending on the issue reported. Please note that refunds and replacements are typically processed once we have received all required information and photographic evidence to verify your claim. Our goal is for every customer in Bowes Park to enjoy beautiful flowers and reliable service every time.
Your feedback helps us improve and continue being the trusted local florist Bowes Park relies on. If you have a complaint about your order, our staff or any aspect of our service, please reach out to us as soon as possible after your delivery. Provide your order number and a clear description of the issue. Our dedicated team will acknowledge your complaint promptly and aim to respond with a resolution within 2 business days. We investigate all complaints carefully and treat each one with the seriousness it deserves.
Bowes Park Flowers has built its reputation by serving households and local businesses with quality flowers and reliable customer care. Whether you are ordering a single bouquet or arranging regular corporate deliveries, we want you to be delighted every time. Thank you for trusting us with your floral needs in Bowes Park – your satisfaction is always at the heart of what we do.
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